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Each line requires a reason for the return, this defines whether there are any items which need to be returned to stock.
Require Pickup
RMA can now initiate a pre-advice to any EDI capable warehouse, previously any ‘Return to stock’ RMA reasons would be routed through the ‘Arrange Pickup’ tab, users now have control over this at RMA entry by clicking the checkbox, this is only available for the RMA Reason that has this ticked in the RMA Reason Maintenance screen.
Freestyle Credit Items
This allows you the flexibility to issue a credit for anything you wish to credit for e.g. goodwill gesture, delivery charge, inconvenience charge.
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