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Only using this option can you unfreeze the stock, and in order to do it you must enter the values.
How does the customer know
Receipt advice email was updated to new HTML format, request the values from the customer if there are any lines without values
If the new ‘Freeze & Retrieve Later’ tickbox in the pre-advice screen is ticked, a link will be provided in the receipt advice email where the user can click a link to upload the invoice and/or enter values directly into the VCIS.
Where VCIS user-submitted values can be autoloaded and approved or manually entered by the goods in controller.
A reminder can be sent to customer contacts to remind them to supply values, from the search form below.
Searching
In the search criteria section, you can provide any information related to the pre-advice you’re looking for and click search to retrieve it.
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The frozen stock can be moved but never despatched on an order until the values are entered.
Updating
To add values, click the 'Add Values' button on the right side of each pre-advice line.
You will be directed to another screen where you can set values for a specific item, then save the values and Unfreeze.
...
Receipt advice email updated to new HTML format, request the values from the customer if there are any lines without values.
...
If the new ‘Freeze & Retrieve Later’ tickbox in the pre-advice screen is ticked, a link will be provided in the receipt advice email where the user can click a link to upload the invoice and/or enter values directly into the VCIS.
...
Where VCIS user-submitted values can be autoloaded and approved or manually entered by the goods in controller.
...