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  • When reopening a Delivery using the navigation panel, if the charge has charge still adding the Delivery,

    • To change the charges for this delivery, you just need to click on No, however, if you want to keep the existing charges make sure you click on Yes

    • This will not show if the status of the delivery is at D Delivered or I Invoiced

Delivery Kinds

Delivery Kind

Notes Description

D - Delivery

This is a standard delivery from your Warehouse to another address.

PR - Pickup & Return To Warehouse

The transporter will travel to another address (entered on the 3rd Party Collection Point tab) and then be brought back to your Warehouse.

PD - Pickup & Deliver Elsewhere

Transport will travel to another address (entered on the 3rd Party Collection Point) and then taken to another address (entered in the Delivery Point tab).

Note

If the Pick UID starts with a zero then this Delivery has been created directly in Vision Distribution (or via EPOD).

This would happen if the Delivery has been created manually or by Vision Distribution when a re-delivery is required after the original Delivery encountered issues.

Delivery Status

The Delivery Status shows the current state of the Delivery.

Code

Name

Description

P

Pending

This is the first status when the Delivery first comes over from Vision Warehousing (before it is Picked in VW).

O

Outstanding

If the Delivery is manually created in Vision Distribution, it will update to Status O the first time it is Saved successfully.

If the Delivery is Picked in Vision Warehousing it will update to Status O. 

C

Despatched

Either has been confirmed as despatched manually in Vision Distribution or confirmed despatched on an EPOD.

This is not confirmation that the goods have been delivered to their destination (see status D below). 

D

Delivered

Either has been confirmed as delivered manually in Vision Distribution or confirmed delivered in an EPOD. 

I

Invoiced

The system will detect that a Delivery has gone to Status D and will be updated to status I the nightly jobs run.

If you are also using Vision Invoicing status I indicate that the Delivery and any charges have gone over to be invoiced. 

X

Cancelled

If a Delivery is cancelled it will show as status X.

A cancelled Delivery cannot be un-cancelled.

  • The Re-Delivery will show as 'Yes' if this Delivery has been created by the system to arrange re-delivery where the original Delivery was unable to be completed.

    • If this is an original Delivery this field will show 'No'

  • The Re-Deliver Reason field will show why a Re-Delivery was required.

  • If this Delivery is marked as Re-Delivery = 'Yes' (see above) then the date the goods should be re-delivered will show here.

  • The Delivery Area tells Vision Distribution about where the goods are going to go, by which Transporter, and other information like lead times and valid days.

  • The Charge Band tells Vision Distribution about the kind of charging and how much to charge.

    • This field will auto-populate from the Delivery Area details (see above) when the Delivery Area is changed but you can change it manually if you need to.

    • Click the Fixed field if you want to prevent the Charge Band from updating automatically after you have manually changed it.

  • When a Delivery comes over from an Order in Vision Warehousing it will always contain a valid Product Code but although this field must contain something to pass validation it does not have to be a valid/existing Product Code when you create a Delivery manually in Vision Distribution.

    • This allows you to raise a Delivery for any goods or items that you need to and process it like any other Delivery that comes over from Vision Warehousing.

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  • This will show when the Delivery has arrived, name and Signatory. 

  • If the Delivery has been returned to the warehouse it will state the reason in the Name field and In the signature field it will show 'Returned' 

  • You are also able to generate the POD by entering an email address and clicking on the Generate POD

  • 3rd Party - The fields on this Tab are only enabled when the Delivery Kind (set on the first section of the Delivery screen) is set to PR (Pickup & Return or PD Pickup & Deliver Elsewhere).

    • This tab will contain the details for the Transporter to collect goods either to bring back to your Warehouse or to deliver to another address (which needs to be recorded on the Delivery Point tab).

  • The Validate Address button will initially show a white ticket on an orange background for any delivery where the address has not yet been validated.

    • Clicking on this button will check the validity of the address details that have been provided and if correct, the icon will change to a green background colour.

  • The Correct Coordinates button will open the map screen showing the current coordinates for the address details that have been entered and validated.

    • If you wish to adjust the coordinates (to ensure the drop point is as the exact address), you can do this from the Map screen and the system will re-validate the address based on the adjustments made. 

  • The View Restrictions button will open the Geolocation Restrictions screen that will allow you to set and remove restrictions on the Vehicle Types, required Service Codes or any additional notes to be added against the address.

    • The details will be taken into account when the automatic routing is working out the drop information.

    • For example, if the location is a narrow street then HGVs can be disallowed and the system will avoid allocating the delivery to any Transport Item that has an HGV Vehicle type. 

  • The View Map button will open the map screen and show the current coordinates for the address details that have been entered and validated.

    • A marker will be shown on the map to indicate the location of this address.

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