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Stock Reconciliation - Common Problems

  • The following is a list of issues you might encounter and what may have caused it:

    • Stock Level Discrepancy

      • You and the warehouse have different stock levels, depending on whether you have more or you have less than the warehouse will depend on how you investigate this.

        • If you have more stock then an order has not been confirmed delivered.

        • The warehouse have made an adjustment to stock, such as a stock loss.

        • Have you made an adjustment?

          • Was it correct?

          • Timing issues sometimes cause this to be a problem.

        • Finally compare stock movements with the warehouse.

      • If you have less stock.

        • You have confirmed a delivery when the warehouse have not despatched it.

          • This is quite dangerous as the warehouse could use different rotations and then you would have to perform adjustments.

          • You have made an adjustment which the warehouse have not.

          • Check the original receipt quantity if it agrees then check the stock movements with the warehouse.

    • Rotation/Product not found at Warehouse

      • You have a rotation on VC which the warehouse do not have.

        • You landed stock before the warehouse receipted it on their system

          • Check the receipt date of the stock

        • The stock has exhausted and you have not confirmed all deliveries or there was a stock loss

        • Check and compare the stock movements.

    • Unknown Product Code

      • The warehouse have a product code that you do not have.

        • Check the product at the warehouse.

        • Investigate why the stock managed to arrive and you had no product code setup as no code means no purchase order.

    • Unknown Rotation Number

      • The warehouse have a rotation number that you do not have.

        • Usually means stock has landed and not received on system.

        • Very common for re-landing and Returns to be missed on receipting.

        • It is Very Important as this stock is Duty Paid and it will be used on the first available orders.