This tab is used to record any Tax, Duty, Deferment, and other Bond settings for the Customer
This will only show where you have flagged this customer as “Bonded Customer”
The settings in the fields here are very important and govern a number of facilities within the system so their setup is very important.
Deferments - These are explained in other sections of the wiki in more detail, including how to setup a deferment account, the system allows for two different accounts, if the customer is “Bonded” then they must have one of the two.
Government Deferment, which is a 7 digit code usually beginning with 8 or 9, issued by the local customs authorities, in the UK your customer will provide you with a C1207N form to allow you to use their deferment.
Cash Deferment, which is a 7 digit code beginning with the warehouse code (3) and 4 digits, used when there is no government deferment in place and allows the warehouse to take, submit, collect the funds from the stockholder and then pay this to the government.
Excise / Customs Deferment - You will only be able to see any deferment accounts which have this customers stock code in the allowed to use part of the deferment. When you setup the deferment ensure that this customer is in the stock holder section of the deferment account, the code must agree, and when you press F11 on this field it will either auto fill the field or give you a choice where there is more than one.
If you set Deferment Agreement to YES then within the deferment setup you can not have the Cash Deferment ticked
WOWGR and Duty Representative
These two fields are linked !
Set the Duty Representative before entering the WOWGR number.
The WOWGR field locks the duty representative field.
In order to store Spirits or Beer you need to have a WOWGR registration number and the Duty Representative must be either Own WOWGR, Warehouse, or 3rd party,
The above also applies when the Duty Representative is set to NA (e.g. Private individual) (storing goods in a WOWGR registered warehouse). To qualify for this there must be no VAT number, no deferment account, and your storage is supposed to be less than 100 litres (or 5 x 20 litre barrels) [You should note that this is very vague within the guidance].
If a Private customer wishes to store spirits or beers the warehouse generally acts as duty representative for the private individual
Landing underbond goods without the correct Duty Representative and a WOWGR will result in the stock being frozen in the system where the only option is to pay the Customs Duty within 72 hours of the goods being landed.
Duty reps will mean:
"No spirits" will freeze stock on receipt using "WOWGR Required", this will continue to be locked preventing users from manually unfreezing
"NA (e.g. private customer)" will freeze stock on receipt using a new frozen reason code allowing users to manually unfreeze if required
Any others will not freeze the stock on receipt (as per the current controls)
You may find this page useful:
https://www.gov.uk/guidance/receive-goods-into-and-remove-goods-from-an-excise-warehouse-excise-notice-197
Customs Duty Payment Options - This relates to customs duty which is applicable to all goods which come into the home country from another country. Those goods may have a preferential rate of duty or a quota allowing a lower rate, with the correct paperwork you can take advantage of this but beware those preferential rates can be withdrawn at any time.
From 01/01/2021 customs duty within the UK will refer to UK customs duty and not EU customs duty.
The fields are explained below :
Field Name | Details on the use of the field. |
|---|---|
Deferment Agreement | This is used to specify whether this customer account will be using a government deferment or a cash deferment. If selected then a government deferment is in place. You will only be able to select a deferment of the same type when you get to the select deferment number fields. You can not tick this and use a cash deferment account or vv |
Duty Paid Use | Is this customer allowed to store duty paid stocks in their account |
VAT Registered | Is this customer VAT registered, this has a bearing on the ability to use PVA / ACQ VAT statuses. |
Use CFSP | No longer used |
Non Stock holding | No longer used |
Customer Frozen | If ticked this will stop the customer from being able to have orders picked, any orders will be held until release. |
Excise / Customs Deferment | This needs to be populated with the account the customer is using for duty payments, if it is a new customer and you have setup the deferment then pressing F11 will usually automatically fill the field with the code, if not it will give you a choice. If you see nothing appear it is likely you have not added the stock holding customer code to the owner section of the deferment or you have specified a cash deferment on the deferment account when you have the deferment agreement ticked on this page. |
WOWGR Registration | A 11-13 digit code usually beginning GBXXnnnnnnnnn will be provided, this needs to be added AFTER you specify the Duty Representative field. |
RPA Registration | This field is no longer used More information can be found in https://www.gov.uk/government/organisations/rural-payments-agency |
EORI Number | Formerly called the TURN number, this is provided when you register with HMRC as a consignor of goods being imported into the UK More information can be found in https://www.gov.uk/eori-supporting-guidance |
Customs Duty | From 01/01/2021 this will refer to UK customs duty only This sets when customs duty will be paid, the options are
The Pay Quota/Pref stock will pay this upon receipt in order to take advantage of the preference or quota rate for the item, thereafter we will pay based either on demand or when the rotation is first used. |
Duty Representative | The options available for this are : Where there is NO WOWGR (please see the RED warning box below)
Where there is a WOWGR number recorded (beers & spirits allowed)
Should you not have a WOWGR spirits can only be stored for a 72 hour period after which duty MUST be paid. The stock landed will go on hold. Customers can store spirits under the NA option but this should be limited to private customers only where the customer is not VAT registered, has no deferment, is not a business and the Warehouse’s WOWGR should be entered. There is also a limit to the volume but it is vague in the guidance. If you have a customer storing reserves on behalf of their customers then they need to apply their own WOWGR to the stock holding as they are not private and classified as a business, If they have no WOWGR they should have no spirits even if it is in reserves. |
Product Types
You can select the product types you will allow the customer to store within their account.
Just select the tick boxes for the product types you want to use.
You can view all the other customer maintenance tabs by selecting a link from the menu below :