This document is included to help users of the system with the API process
As long as your EDI Interface option is not set to “Save to interfaces for manual import” as TRUE then anything received which is valid will pass into the system, where there are issues they will end up in the Interface API menu (Customers or Orders)
To see if anything coming in has failed you need to check the Vision Interfaces
Orders end up in here when mandatory data is missing or if there is invalid data such as non existent product codes.
If you want to check the last time the API received a transaction you can use the Audit Log
If you have to manually post the order into the main system please remember the form you are using looks like a normal sales order but it is entry for for the API only modify items in it which have issues.
Once accepted into the system you can then you have the following options
The order is placed on hold, if your web site is reading correct information from the system then you should rarely end up in here inless you are taking customer credit orders.
If you have sales order AUTO Allocate OFF then you will find the order here
You can simply follow the ALLOCATE / SUBMIT process within here.
If not it will pass through to SO Submissions
SO Submissions can be set to automated within the warehouse group EDI menu, if this is set to auto submit you should not see anything in the SO submissions unless there was an issue such as the warehouse system is down.
You can always submit the order manually through this if ianything is in the awaiting submissions.