Questions and Explanations

No, there is no set sequence that needs to be used when creating these codes. They could be anything you wish.

An Area Band refers to the area within which a delivery takes place. There will be a charge for specific areas that deliveries go between.

There is an external program called “Road Runner”. Ticking this option will generate a file suitable for import into Road Runner.

The customer area band refers to the area within which a customer is situated when arranging a delivery.

This is where the charging for the customer becomes pallet related. For example, if it was 55 cases, then anything below 55 cases would use the case band (price per case) and anything above uses the pallet band (price per case).

This is the Customer Unique ID number that is generated from the customer's delivery / order processing system.

This is for different types of deliveries, such as COLL = Collections; OWN = customers own vans and CARR = Parcel Carrier. A blank category is where the delivery is made by the system user. All the others are deliveries but not ones which have to be made e.g. the customer is collecting, so we do not manifest the delivery.

Lead time is the amount of time taken from when an order is placed and when it is delivered.

This is a specific price / rate for a delivery, based on the delivery point. The delivery point is a 6 digit code which is sent to the system by the customer. For example, if a wholesaler sends through an order for Tesco and their delivery point ID is TESC01, then by entering the format of AAAnn or TESCxx means that anything with this format will get a special / different rate to the standard.

A handling band is a set area within which a handling process takes place. There will be a handling charge between specific areas.

This is a number assigned to a list of goods that are due to be carried on a truck when taken for delivery. This number is assigned when creating the Delivery Plan.

RMA stands for Return Material Authorisation. This number is assigned if you wish to return an order that has been delivered to you.

POD is the Proof of Delivery confirmation that you must complete when you receive an order that has been delivered to you.

If you receive the below error this usually indicates that the Depot information has not been set-up or is missing some of the information.

Open

Please refer to the Route Planning pages to ensure your data has been set correctly.

https://visionsoftware.atlassian.net/wiki/spaces/VSKB/pages/2452324355