Non Delivery Reason Codes (Consignment)

These are used to record a failed delivery, where the entire order is being returned to the warehouse for either redelivery or where it may be landed back into the main stock system and order cancelled.

Options

Field

Notes

Field

Notes

Chargeable

Will the failed delivery be charged for, if you are creating a redelivery this will always be charged for.

ePOD available

Show this option on the ePOD

Create

Field

Notes

Field

Notes

Redelivery

Will this be rescheduled for another delivery attempt

e.g Customer not in

VW Return

Will this create an entry on VW pre-advices for these goods to be returned back into stock e.g. Cancelled Order

Return

Will this create a return on the ePOD to return the goods to the warehouse, this would require a signature when they are returned

e.g. Stolen goods would not be returned

Where is this seen

You can see this information or you will receive information for the following

  • Consignment Information on Distribution

  • SMS or email notifcation to customer (required ePOD)

  • Customer Invoice for charging

  • Delivery Confirmation XML (required EDI)

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