Certain features within the Flex application can be used "Hands-Free".  This means that a voice in the application (her name is Lydia!) will dictate commands to the user (for example "Vision Flex ready for login, provide user ID"), and the user can feedback by speaking (for example "1234 OK").  This is particularly useful for certain warehouse processes such as picking when it may be advantageous to keep the users hands free for picking, instead of having to keep picking up the device to use the application.

Requirements:

• Your device supports our voice software (all devices provided by Ontech are supported)

• You have a headset connected

• Your device has 'Voice Enabled' in the Vision Warehousing setup, see: 2. Device registration & user setup

• You are running Flex version 0.5.4 onwards

Enable voice for the device is in Vision Warehousing

User Maintenance - Flex Devices

Speaking to Lydia

To aid accurate recognition, Lydia will usually be expecting you to speak only numbers to her, you must terminate the input with "OK".  For example, when logged in, Lydia will tell you the menu options, "Goods inwards 1, Stock management 2...", to enter the picking menu you say "6 OK".  Anything you say to Lydia must be terminated with "OK".

There are other instances where Lydia is listening for something other than numbers, for example in the picking screens, when choosing a bulk or single pick, here she's waiting for "Bulk OK" or "Single OK".  The voice commands are intuitive and the responses required should be obvious.

User levels

It's possible to have 'Novice' and 'Advanced' voice user profiles.  Novice users hear full commands, Advanced users hear fewer words to make the conversation quicker.

Other commands

Apart from the menu / screen specific commands, there are some commands which can be used throughout the application at any time.