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This covers all aspects of using the condition reporting module


Setup & Configuration

Site Options

Product Group Options

Pre-Advice Options

Location Setup


Requesting a Condition Report (CR)

This can be requested using a number of different methods:

  1. Manually adding a request on the condition reporting form using the [ADD] button

  2. Making a request through the VCIS system against stock items.

The above deal with items which are already in stock, where the item is arriving or at the pre-advice stage you can

  1. Sent the request through EDI marking the line to be condition reported on receipt

  2. Have the product setup in the UV (Ultra Value) groups which are usually setup for mandatory reporting on arrival

  3. Have the type of receipt setup that it requires a condition report for the entire receipt at the point of receiving.

All of the 3 items above mark the pre-advice line with the CR marker, which also is shown on the following

  • Check Sheet

  • Put Away Note

  • Rotation Label

  • Flex Device for Checking and Put away.


CR - Overview

The overview shows a listing of all outstanding condition reports and their current status.

CR Status Options

Status

Flex only

Information / Notes

Requested

Allocated

Moving to booth

Pending re-rotation

Waiting in booth

In progress

Return to warehouse

Complete

It is only possible to see completed reports if you select the ā€œInclude Completeā€ option on the filter section at the top of the form.


CR - Outstanding

The Outstanding tab shows all the Condition Reports that have been requested but not yet completed.

This list in the grid will show a list of outstanding Condition Reports filtered by the values you entered into the Filter Section before clicking the Search button.

Double-clicking on one of the Condition Reports will open it in the Enter New Report Tab.Ā 

In the Search Filter, you have the Report Type, which is as follows:

  • Quick Report - Usually carried out with a Flex deviceā€™s mobile camera when a full, professional report is not required and a lower charge could be raised (Stock is not moved)

  • Condition Reports (Pro) - Professional photos are usually taken in a photo booth (Stock is moved)

  • 3D Report (Pro) - Professional photos taken with equipment capable of producing a 3D image (future use, Stock is moved)

You are able to add a new request

Once you have selected the correct Rotation and Line Numbers for this request, enter the number of Cases that are required for the report.

  • This will determine how many pictures should be uploaded for this Condition Report and therefore how much your Customer will be charged.

It is possible to enter more Cases than your Customer has in Stock.

  • This is so your Customer can request reports in advance of Stock arriving or to cover any occasions where your Customer might want more than one picture per Case.


CR - Flex

The Flex tab shows all the Condition Reports that have been requested and are being actioned using the device.

You are able to reset the Status to Requested using the clock icon button next to the Last Update.

Also able to Force Complete the Condition Report using the tick icon button


CR - Enter New Report

This tab is used to manually create a newĀ Condition ReportĀ or to add details and photographs to one that has already been created but not yet completed.

The Get Details button should not be used if you are processing a requested Condition Report, as these details are already present within the report and could cause duplication of the Report and further issues when processing subsequent Condition Reports.Ā 

The Maximum Number of Photos that can be used is limited to the number of Invoice Cases that you have entered.

It is possible to generate multiple reports for the same Rotation.


CR - Search and View

Use the tabs within this tab to Search the existing Condition Reports and to View, their details including any photographs already uploaded.

You must enter some criteria to use this tab.

Report TabĀ to see the details of existing Condition Reports.

  • The details will be updated to match the Condition Report selected in the Results tab.

Generate ReportĀ andĀ EmailĀ button to generate a report to email the currently selected Condition Report to the email address you entered in the email address field.

Any changes to the size of the Image here are for investigative purposes only.

  • No changes will be made to the original Image or the Condition Report that is attached to it.Ā 

  • Re-size the screen and the Image by click-dragging the sides and corners of the window.


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