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Login
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When you first open VCIS you would be shown in the Login screen
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To use VCIS, you would need to have your email address and Customers that you are able to have access to, this is set up by your warehouse company
If you have access to the Vision Warehousing you are able to create this, for more information please
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see Configuration Group VCIS
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First Time ViewingThe first time viewing VCIS, you would be asked to update some Security Questions (Memorable Place and Memorable Date) and to set your Multi-Factor Authentication .This might be asked if there are no records for them. Security QuestionsThis will be asked to set against your login two questions Memorable Place and Memorable Date Once this has been set this can’t be changed from the screen - this will be only changed in the database Multi-Factor AuthenticationPlease see page Authentication Invalid CredentialsIf you have entered the login credentials areincorrect on the login screen, you will see underneath the login detailscredentials “Invalid Username and Password” Enter the details incorrect too many times, your account will be locked and you will need to contact your system administrator GDPRIf the Customer Code and Site Code that you have access to, the following message will show if the customer details have not been verified for 12 months.
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Forgotten Password
You are able to reset your password without contacting your system administrator, by clicking on Forgotten Password on the Login screen
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Email Verification
Security Questions
Code Verification
Reset Password
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