VCIS - Customer Portal

What does VCIS provide to end customers?

Vision Customer Information System ("CIS") is a web application designed to interface with all Vision WMS suite products, to provide your customers with access to:

  • Stock Information

  • Goods Inwards process

  • Deliveries

  • Reporting

  • Statistics

  • Ordering

  • Enquiry information

If you are using the system for the first time, go to the "Start Here" section and then onto the "Quick Overview"

 

Downloads are available in the Reports section. We only mandate that these will work on a desktop computer, they may or may not be able to be downloaded to a tablet computer but we make no warranty or claim that this will work successfully.



What browsers do we support?

The site is best viewed with screen resolution 1920px x 1080px . Standard HD desktop resolution

Specific web Browsers

Browser

Version

Notes

Browser

Version

Notes

Edge

Latest base release

v13.x.x.x in November 2024

IE 11

Not supported on this browser any longer

Used and tested in this version without any issues (April 2016)

Chrome

Latest base release

v131.x.x.x in November 2024

Firefox

Not supported on this browser

Basic Testing and no problems yet.

Safari

Not supported on this browser

Basic Testing and no problems yet. As Edge / Chrome is available on all devices this would be our recommended browser product.

Troubleshooting

You may be asked to remove the cache on your browser as this is something that frequently can be effected when the system is upgraded and your warehousekeeper was not utilising the latest version previously.

Edge

Open the following link edge://settings/content/cookies/siteData?searchSubpage=vcis

You will then see the vcis.(yourwarehouse).co.uk and hit the delete button.
Would suggest you close the browser and potentially restart the machine before accessing the site again.

Full instructions are available on the Microsoft site and take you through the manual process as below…….

  • Menu options

    Open Microsoft Edge and:

    1. Click the three dots in the upper right corner 

    2. Select Settings 

    3. Click Privacy, search, and services 

    4. Under Clear browsing data, click Choose what to clear 

    5. Select All time from the drop-down menu for Time range 

    6. Check the boxes for the types of data you want to clear 

    7. Click Clear now 

Chrome

 


YouTube Demonstration Channel

You can click the links below to view the videos available.

Goods Out - Ordering

Dashboard

 

Goods Inwards

Adminstration

 

Goods Out - General

 



Copyright Ontech Solutions 2017-2024. All rights reserved, no part may be replicated or distributed without the express permission of the owner.