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These emails examples are sent by the EDI system to customers, it is fully automated
Example Email | |
|---|---|
Confirmation of Receiving.This is just our system saying we have something to process. At this point we have not checked or validated the information in the file. |  |
File FailureThis is a complete failure of the file. The file will not be processed and is usually due to a complete failure of the information in the file. You should not resend, but contact the warehouse for assistance however most of the time you have to speak to your own developer to resolve this. |  |
Item FailureThere is a problem with a line on your order or some details of the order header are incorrect. |  |
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