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When using the auto-upgrade for Flex you will need to do the following:

  1. Logout of flex

  2. Login to flex - You will then be told you are using an old version (x.x) and you will be asked to upgrade.

  3. Click on Yes - System will then download a file, it will show the progress

  4. It will then ask to be installed, you say yes to install.

  5. Once installed it will close flex

After this happens you need to open FLEX again - Logon to flex version, the version number will change for example (v1.8.1 to v1.9.0)

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If you received a failed installer message after you click Yes or it just closing the application, there is some setting that needs to be changed on your device.

  1. Go to Settings

  2. Applications and Notifications

  3. Advanced (bottom)

  4. Special App Access

  5. Find “Install Unknown apps”

  6. You should see flex, select this and allow from this source

  7. Then go back to step 2 again

Once you have changed this for the first time, all future auto-upgrades will be fine.

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