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Login

When you first open VCIS you would be shown in the Login screen

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Open the VCIS website in your browser. You will be presented with a login screen similar to the one given below.

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To use VCIS, you

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will need

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an email address and

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customers that you are able to have access to

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- This is set up by your warehouse company.

If you have access to the Vision Warehousing you

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will be able to create this

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. For more information please

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visit the page -Configuration Group

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.

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titleLogin ... expand this section for more details

First Time Viewing


Security Questions

When you log in for the first time in VCIS, you

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will be

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requested to fill in the answer for a couple of simple security questions. For example, Memorable Place and Memorable Date

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This might be asked if there are no records for them.

Security Questions

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. Then click the ‘Save’ button.

Note

Once this has been set this can’t be changed from the screen - this will be only changed in the database.

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Multi-Factor Authentication

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Please see page Authentication

To secure your online account a multi-factor authentication option will pop up on your screen right after you log in to the VCIS.

Click the ‘Go’ button to set it up.

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Click Here to learn what options are included in the Multi-Factor Authentication field and what each option provides.

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Invalid Credentials

If you have entered the login credentials

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incorrectly on the

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Email or Password fields, you will

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be informed with a pop-up message - “Invalid email or password”.

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Warning

If you entered the wrong email or password more than 3 times, your account will be

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GDPR

If the Customer Code and Site Code that you have access to, the following message will show if the customer details have not been verified for 12 months.

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automatically locked. In this case please contact the system administrator.

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Forgotten Password

You are able to reset your password without contacting your system administrator, by clicking on

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‘Forgotten Password’ on the Login screen

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.

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Email Verification

On this screen

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provide the email address

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you remember or an active email address.

Note

You will not be able to click on Next without entering a valid Email Address.

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Security Questions

On this screen, you will be requested to enter specific characters from your Memorable Place and Memorable Date. 

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Info

Your Memorable Place and Memorable Date

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are what you set up when you first

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log in

Warning

You will not be able to click on Next without entering the characters

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requested. If you entered incorrectly you will see

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a warning message on the top right corner

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of the screen.

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Code Verification

Once you hit next from the previous screen - VCIS will send a VCIS User Verification Code email to the email address you

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entered on the Email Verification screen.

Note

You will not be able to click on Next without entering the code. 

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Reset Password

On this screen, you will enter your new password for your login. You will need to enter the password twice.

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 Once you have entered the new password

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click ‘Finish’ and you will be returned to the Login screen.