There is no fixed method or process for relanding of stocks where mistakes have been made, depending on the issues you may be able to use the Internal Transfer order and send the stock from Customer A back to Customer A, this is usually used when it is a simple product code change.
The introduction of the re-works module which will allow you to take stock off the system perform a work task and reland it whilst charging the customer may reduce the number of entries made for general re-landing.
This process is manual, it would be best if the user performing the removal is also processing the receipt there is no check or validation if you get this wrong or forget to land the stock again
Remove Stock
When you enter an order for removal the following fields should be considered
Field | Use |
|---|---|
Collection from Warehouse | Although you do not have to setting up a Collection Group may make things simpler it allows better traceability and visibility of the orders. |
Del Pt Account Ref | If this is a regular occurrence you may want to setup a Delivery Point containing the information you need for complete the blue highlighted fields. Suggested name āRELANDā |
Delivery Name and Address | The blue highlighted fields are all mandatory, as some are seen on other forms the suggested use of these is Name - RELAND Delivery Address - RELANDING STOCK Town - Town of the warehouse Postcode - Postcode of the warehouse |
Customer Doc Ref | If you leave this as Use UID then a number is automatically provided, this is sufficient but if you want to use your own reference numbers then replace this with you own number. Just remember 12 characters or less and no symbols ! |
Just remember that as a collection order, a collection date will be required on the Order options tab
Site Collection Group Setup
When you add the collection group to the system, something as simple as using RELAND would suffice.
You have to add a Collection Group and then afterwards you MUST apply this on the site management to the site you wish to use this.
Remember to set the lead time to 0
Marking the item as āNot Collection Confirmationā results in the collection note being printed as soon as the goods are pick confirmed, this will not be waiting in the collection confirmation window
