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Sites Overview
Every system must have at least one site, that site contains warehouse(s), locations, customers, customer products and customers stock.
The settings for each site are independant, some settings are controlled at site level only and others can be over ridden through the warehouse, location or customer setup
Due to the large amount of information needed for this section it has its own page which can be accessed through the link at the top of the page or through this link
System Settings
The settings applied in this table apply to the entire system, across all sites. These are messages in emails, terms and conditions, company branding.
When placing the cursor over the information symbol it’ll tell you how the setting is used, and by clicking ‘Select’ you can configure it.
Currency Rate
This screen provides the ability for users to quickly and easily update exchange rates for multiple currencies, instead of having to open each and every currency individually and update them one by one.
All columns provide read-only information except the ‘New Rate’ which can be set here.
The ‘New Rate’ entered will apply from the ‘New Rate Date’ entered at the top of the screen, therefore if you set this to a date in the future, it will not be used until that date.
Flex Message
This contains the log file between the warehouse and flex system, anything logged in here is a potential issue and can identify where users need more training or where you may have an issue.
Rejections
When a flex device sends a message to the system if there are any issues processing it then it will show up in the Rejections screen a copy of which is below
A system with no issues will show nothing in this table.
Some of the messages you may see are below
Message | Explanation of the Problem |
|---|---|
The picked quantity is not sufficient to drop | Relates to : Change Location Drop Upload the amount you are trying to put into the new location is more than the system was expecting you to put there and more than what you said you were moving. |
This location is configured to not allow mixed cases…. | Relates to : Change Location Drop Upload You are trying to put the item into a location where it is not allowed to be located. |
The location cannot be found on your site | Relates to : Change Location Drop Upload
|
Pick already processed | Relates to : Pick Upload - Picking process
|
0/0 of these cases are waiting to be picked and cannot be moved. | Relates to : Change Location Pick Upload |
You are tying to take more than the total 0/0 that the system knows is available | Relates to : Change Location Pick Upload |
The rotation cannot be found in the location specified for your site | Relates to : Change Location Pick Upload |
Some or all of the stock your attempting to move is frozen | Relates to : Change Location Drop Upload |
PID doesn't match any PKStockPickDetail in VW | Relates to : Change Location Pick Upload
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Any messages above need to be resolved to ensure the integrity of the system stays in tact.
Edit the message using the Edit button and reprocess the message using the Reprocess Flex Message Message screen.
If you are not sure how to resolve this then log a ticket and the support team will be able to assist.
Failures
This tab shows all the Failed message and includes the Reason for the Failed.
Edit the message using the Edit button and reprocess the message using the Reprocess Flex Message Message screen.
Delivery Types
This controls the configuration of the Delivery Types. You are able to enable and disable the types.
Some fields are read-only
You are able to default the setting for the CR (Condition Report) flag against a Delivery Type
Market Value
If you are licensed to use the Livex advanced functionality then you will be able to generate a market value report for your customer or even a reserve customer.
There is an option to update the values prior to sending the report.
Click the Update Values button to get Market Values from LiveX for all the Products found using the Filter Options Section and Radio buttons.
CSV will not support Non-Latin characters
The last Update valid will show when this was last updated in the format dd/mm/yyyy