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| title | Login Screen |
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When you first open VCIS you would be shown in the Login screen
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Open the VCIS website in your browser. You will be presented with a login screen similar to the one given below.
On this page:
| Table of Contents |
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To use VCIS, you
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will need
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an email address and
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customers that you are able to have access to
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- This is set up by your warehouse company.
If you have access to the Vision Warehousing you
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will be able to create this
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. For more information please
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Once you have entered your login credentials and if the credentials are correct, the first time viewing VCIS, you would be asked to update some Security Questions (Memorable Place and Memorable Date) and to set your Multi-Factor Authentication . This might be asked if there are no records for them.
If the credentials are incorrect, you will see underneath the login details “Invalid Username and Password”
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Enter the details incorrect too many times, your account will be locked and you will need to contact your system administrator
If the Customer Code and Site Code that you have access to, the following message will show if the customer details have not been verified for 12 months.
Click on Go it will take to the user to the Accounts Audit screen above. Click on Cancel, the user can carry on without verify the account. The message will re-show when the user logs in again.
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| title | Forgotten Password |
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You are able to reset your password without contacting your system administrator, by clicking on Forgotten Password on the Login screen
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Email Verification
On this screen, you enter the email address that you wish to reset the password for.
You will not be able to click on Next without entering a valid Email Address
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Security Questions
On this screen, you will enter specific characters from your Memorable Place and Memorable Date.
The Characters might be in a different order each time you do this.
Your Memorable Place and Memorable Date is what you set up when you first login.
You will not be able to click on Next without entering the characters that are needed.
If you entered incorrectly you will see in the top corner a message.
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Code Verification
Once you hit next from the previous screen - VCIS will send a VCIS User Verification Code email to the email address you enter on the Email Verification screen.
You will not be able to click on Next without entering the code.
Reset Password
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In this screen, you will enter your new password for your login. You will need to enter the password twice.
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visit the page -Configuration Group.
When you have multi factor authentication enabled you will have to use the code provided through your chosen method to retrieve this code which could be using whatsapp or sms or through an app
Once you have this code you should enter it into the box and press logon.
Invalid Credentials
If you have entered the login credentials incorrectly on the Email or Password fields, you will be informed with a pop-up message - “Invalid email or password”.
| Warning |
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If you entered the wrong email or password more than 3 times, your account will be automatically locked. In this case please contact the system administrator. |
The system administrator is the warehousekeeper customer service department or your contact at the warehouse
You may need to follow the Forgotten Password options, click the link to see more