This page will explain how to set up a Customer within Vision Warehousing.
Some of the settings on this screen cannot be changed once you have saved the customer successfully so please care when setting up a new Customer or changing current settings.
To create a customer we assume the following have already been setup
Analysis (if required)
Site
Goods In Charge By Line
Storage Charges
Warehouses
Country
Currency
This page deals with the header section and the options shown on the header part of the form, for other tabs scroll to the bottom where links exist to allow you to view the other tabs.
All mandatory fields need to be completed before you will be able to save the customer record.
The bonded customer option is a one-time-only setting option, once set it can never be changed.
A unique customer code needs to be setup. If you have multiple sites then you should try to ensure that when the same code is used on multiple sites that they should both be for the same customer.
The customer options (tick boxes at the top of the screen) are explained below :
Option | Details |
|---|---|
Bonded Customer | Where you have an customs/excise warehouse it allows this customer to hold stock which is not duty paid |
By Line Charging | At goods inwards there are two methods for charging for the goods in, either by the load (receipt) or by the line. If you are solely using the line method then select this to stop the pre-advice showing the receipt option |
Order By Layer | When placing orders you will be forced to order by the layer quantity (setup on the product) e.g. if there is 8 on a layer then you can only order in multiple of 8 |
Can Split Receipt Lines | No longer used |
Include Held Orders | When placing an order the stock availability calculation is affected by this option. If you check this option then we reduce the available stock by the amount in held orders. If not then we ignore it. |
Bulk Pick Options | When using the picking screen you have the option to see customers with this option or those without this option. It allows for some additional filtering on the warehouse picking form. |
Del Pt. Order Invoicing | If your customer wishes you to raise an invoice for goods being sent to their customer. It requires EDI to be used in order to obtain the prices needed. By default this will not work unless you setup this option |
Use Batch Ordering | When placing an order it makes the batch field mandatory, it is designed for those customers who do not order by rotation or product code but use the batch number instead. |
Batch Ordering Mandatory | When placing an order it makes the Rotation and (if use) Batch number field mandatory |
When you wish to store stocks within the account where those stocks (rotations) belong to other individuals. Each rotation will have a reserve customer associated with it. Setting up a reserve customer is linked here Setting Up Reserve Customers Once selected this option can not be undone. It is a one time option | |
Archive Customer | As you can not delete a customer from the system the next best option is to archive that customer. It stops any new stocks or products from being added but you will retain all the information for the customer. |
Use Standard Printer | This over rides the default printers. This is no longer in use. |
Email Stock Loss | This enables the customer to be sent any “Stock Loss” reports. VIM can be used as an alternative to emailing the stock losses. VIM is the web based issue manager. EDI will not send the report if this option is not checked. |
Use System Product Table | Where customers do not have their own product code system you can select this option for the customer, and it allows you to use a generic table which is stored within Vision. The table is populated by new products being added, but it allows a central product code and description to be used throughout the warehouse for a product, it can also be linked to use the Livex LWIN system which provides product information for wines and spirits. For more information Products Group |
Non-Free Circ Stock Allowed | Businesses are allowed to store non-free circulation stock (by default this will be checked) and Private individuals are not. So you need to uncheck this field if the customer is a private individual. For more information https://www.gov.uk/receiving-storing-and-moving-excise-goods When unticked, you can not receipt stock which is not in free circulation.
To remove such Stock, you have to temporarily change this option. |
Auto Receipt Transfers to Myself | If you use a Type T Transfer order and you are sending stock from your account back to your account (e.g. Changing the product code) this will auto receipt that transfer into your account. |
Fixed Product Dimensions on Receipt | This option should be used with caution - if you do not understand this option then ensure that this is checked for all customers to ensure fixed dimensions are in use. This allows you to carry the singles per case (SPC) figure on each rotation you receipt for a product. The product remains as the master record with no changes allowed. This feature is designed predominantly for PRODUCT only ordering via EDI Sales Order XML. Ordering using rotation number is not advised when you are using variable dimensions |
Second GR Label | If you would like a second GR label (and it is setup) then this option will print the secondary label at the time of goods receipt. This has to be setup for the specific customer before this can be used. |
Buttons for Creating Customer
Print Label - You would be able to print the Customer’s address for a label
Extra Buttons for Existing Customer
Notes - this will allow you to add or view existing Notes for this specific customer.
Replicate - this will allow you to create a new Customer Account and it copying some of the fields from this customer.
Due to the amount of information needed for each tab, separate pages for each have been added and can be reached by clicking on the links below