We are frequently asked the question, Is it possible to change many product codes at the same time?
The answer is Yes, however, the Vision Support team have to undertake these changes
If you require this work to be undertaken then please log a DATA change request on the RFC queue within the support portal
We can change and merge products together, although sometimes merging can be problematic when the products do not entirely agree
The process does the following
Converts existing to new products where the product does not exist
Where the product exists it checks the stock on the existing product, to see if it matches the new product settings if it does then the stock record is re-assigned to the new code, the existing product record is then marked as archived
We will supply you a spreadsheet of all the existing codes, use this spreadsheet and have your customer fill it with all the new codes or new descriptions for their products
A test upload will be performed when this is returned, any issues will be communicated with you to see how you and your customer want to deal with them
We will then agree a time when the process can be carried out for real
The following fields can be updated
Product Code
Brand/Producer
Description of Goods
There is a small charge for this service, it is generally half-day or less to perform a conversion