This form shows Orders that are waiting for confirmation of despatch from the warehouse
If you are an excise or customs warehouse and a entry to the government system is required for the stock movementthen you may find an entry in the Customs Info waiting for final information prior to submission.
Despatch Form
Collection tab
Order which are marked as “Collection from the warehouse” with the appropriate collection code, these orders have been Pick Confirm and awaiting for the Despatched Confirmation
The stock movement, and duty point will be generated when despatch is confirmed
Deliveries tab
This tab is only in use if the system is not linked to Vision Distribution AND the site setup mandates that delivery despatch confirmation is mandatory.
In this event orders displayed here are pick confirmed and awaiting the despatch confirmation.
Stock movements / duty point are created when the delivery confirmation is used
If you are not using this feature OR you are using Vision Distribution then the stock movements / duty point is at the point of PICK CONFIRMATION
Customs Info tab
You will only see orders here if the order requires additional information to be entered, this generally applies to duty suspended movements.
The “Status” column (on the far right by default) shows the reason why the Orders are waiting.
If you use 3rd party companies to transport goods you may not know the vehicle registration until it arrives at your depot.
The system will not request an ARC until this information is filled in so the Order will appear in the Customs Info tab and will wait there until you have entered this information.
You should not pre-fill this field with invalid details (for example TBC) as the system will request and ARC with whatever is in this field and this may cause you issues if the vehicle is stopped by Customs on route.
Pressing the EDIT button (highlighted above) will open the EMCS Required Field form
EMCS Required Field Form
this screen is used to see, edit and add all the information that is required for HMRC submission.
What needs to be confirmed
Following the confirmed pick stage items are then available to be confirmed as despatched from the warehouse, this is also known as the duty point and stock movements are then shown in the system.
All collections are controlled based on their site setup for the collection group in the site settings.
Collections will need to be configured in the site settings and whether the “collection Confirmation” is required for the specific collection code
Deliveries are a Yes or No option on whether they are confirm despatched, this setting is in the site settings (however see Using with Distribution section below)
Using with Vision Distribution
The deliveries tab will be grayed out and is not used when you are linked to Vision Distribution, confirmation of picking is the final stage in the process when you are linked as the items are sent to the distribution system for further stages of the delivery process.
the duty point when using Distribution for all delivery items is when the goods are confirm picked.
Available Options
When an order reaches this stage it is considered confirmed picked and your options of what to do with it are limited, these options are:
Continue to despatch the order
Cancel the order - in which case a pre-advice is generated to reland the goods, if any duties have been paid these would still need to be paid and the stock landed as duty paid.
Adjust the despatch quantity, this will
Despatch the original quantity
produce a delivery note with the adjusted quantity
enter a pre-advice on the goods inwards for the balance quantity which you are no longer sending.
What you can not do
Why can I not just unpick the order at this point.
This is due to the stock being out of the location, there is no guarantee that you can simply put this back into the location, and it has been held in a marshalling area for what could be hours to weeks, so the best control is to create a goods inwards put away where the stock not leaving can be fully tracked through the system