09/02/2024 - Pages in this section are being updated for VW v6.10 and contain substantial modifications to the existing pages.
This set of pages explain how to set up a Customer within Vision Warehousing.
Some of the settings on this screen cannot be changed once you have saved the customer successfully. So please be careful when setting up a new customer or changing current settings.
To create a customer we assume the following have already been setup.
Analysis (if required)
Site
Goods In Charge By Line
Storage Charges
Warehouses
Country
Currency
This page deals with the header section and the options shown on the header part of the form. To view information on all the tabs, scroll to the bottom of the page where links are provided.
All mandatory fields need to be completed before you will be able to save the customer record.
In the header section the Customer Code, Site Code, and Customer Name are mandatory to fill in. In case you forget to fill these fields, an exclamation mark icon will indicate you to fill them.
The bonded customer option is a one-time-only setting option, once set it can never be changed.
A unique customer code needs to be set up. If you have multiple sites then you should try to ensure that when the same code is used on multiple sites they should both be for the same customer.
Customer Header Fields
All fields in this area of the customer setup are mandatory.
Customer Code | this should be unique for this customer Must be unique in the entire system. If a customer is cloned to another site then you will have the ability to use the same code but to avoid confusion it may be best to keep the codes unique. |
Site Code | pick the site that this customer will be based, this stock holding account is unique for this customer in this specific site. |
Customer Name | Full business trading name or if a private individual then their full name. |
Customer Contact | High level main contact information. You can add other contacts through the Contacts tab |
Set Once Options
The customer options (tick boxes at the top of the screen) are explained below :
Option | Details |
|---|---|
Bonded Customer | If you have a customs or an excise warehouse, it allows this customer to hold stock which is not duty paid. This is a one time setting, you can NEVER change this once the customer is created, it is either BONDED or NOT BONDED. |
When you wish to store stocks within the account where those stocks (rotations) belong to other individuals. Each rotation will have a reserve customer associated with it. Learn how to set it up here → Setting Up Reserve Customers Once selected, this option can not be undone. It is a one-time option. | |
Archive Customer | As you can not delete a customer from the system the next best option is to archive that customer. It stops any new stocks or products from being added but you will retain all the information for the customer. |
Fixed Product Dimensions on Receipt | This option should be used with caution - if you do not understand this option then ensure that this is checked for all customers to ensure fixed dimensions are in use. This allows you to carry the singles per case (SPC) figure on each rotation you receipt for a product. The product remains as the master record with no changes allowed. This feature is designed predominantly for PRODUCT only ordering via EDI Sales Order XML. Ordering using rotation number is not advised when you are using variable dimensions |
Footer Options
Button | Process |
|---|---|
Print Label | You would be able to print the Customer’s address for a label. |
Notes | This will allow you to add or view existing Notes for this specific customer. |
Replicate | This will allow you to create a new Customer Account and it copying some of the fields from this customer. |
The more obvious buttons are not detailed on the list above.
Due to the amount of information needed for each tab, separate pages for each have been added and can be reached by clicking on the links below ⬇️