This tab is used to create, view, and maintain the Delivery Addresses for the Customer, these can also be known as Ship-to addresses
All Deliveries already recorded against the Customer will show in this list.
Clicking on existing Delivery Addresses will open the Delivery Address Maintenance screen, which allows you to edit/update Address.
There is NO requirement to hold addresses in the system, they are generally shown when customers use the VCIS website to enter orders and those are saved in the list.
Most warehouses accept EDI orders which have the full delivery address within the incoming order OR through VCIS which is maintained by the customer and when the warehouse enter an order they tend to use the postcode lookup facility on the order entry page.
Delivery Address Maintenance
This screen is used to create and edit the Delivery Addresses for the Customer.
These details will auto-populate Sales Orders when you choose this Address for your Customer.
When viewing an existing Delivery Address, you would have the option to Delete
Deleting the Delivery Address will also delete any Product Prices associated with the Delivery Address.
The entire process is irreversible so use this option with caution!
The customer account ref field is a ship to / delivery address point code which can be used to fill in the address quickly on a new order form.
Please note if your Customers are using VCIS, they will only be able to see/select Delivery Addresses that are set to the same underbond type as the Order they are creating.
e.g. If they are creating an EC Export Order, the only addresses they will see are EC Export addresses.
This can be overridden in VW on an Order (but it is your responsibility to make sure you only send goods to the appropriate addresses.
Copying and pasting from other applications can sometimes include hidden characters that can cause data and formatting issues.
If possible always type the addresses into the correct fields manually.
You do not have to select any Times for your delivery address but if the Specify Times fields are checked the times should be valid (i.e. Earliest Time should be before Latest Time and a gap between Latest Time and Earliest Time ).
Delivery Address Details
This tab is used to enter the basic address details and default delivery times for the current Customer
Bond Details
This tab is used to enter the Customs and Excise Duty Accounts details, Underbond Type the Address is used for, and whether any outstanding Customs Duty should be paid when delivering goods to this address.
If any of these fields are left blank then the default values on the Customer Maintenance Bond Tab will be used for the current Address.
Delivery Address Products
This tab allows you to specify set Products and Prices for the Delivery Address.
This feature allows you to set a specific price to be used for this Product and Customer Delivery Address combination, which differs to the Price specified above, solely for a specified duration whilst the Is Live box is ticked.
Adding Product Codes here will not restrict the Product Codes available on Sales Orders when using this Customer Delivery Address.
You can view all the other customer maintenance tabs by selecting a link from the menu below :