Additional Charges
This covers both automated charges and manually user defined charges
Automated Charges
These are charges which the system will add on automatically for a delivery for items such as
Timed Delivery - requesting a specific booking time
Small Window - requesting a specific booked time or a short window period
Booking Required - Asking for a booking to be made
Service(various) - requesting a specific service such as TailLift, 2Man Delivery
Whilst these are automatically added you are able to remove the additional charges.
The system will mark it similar to the above and will show you who cancelled the charge and provide you with the ability to revert the charge back onto the delivery.
User Defined Charges
These refer to any charges you have setup where you can charge for optional extras, such as same day service, special handling or anything out of the ordinary.
Quotes
This is used when you do not have a fixed price for a delivery but instead are arranging the transport seperately and obtaining quotes from your various suppliers.