Service Limits

Rate limits are implemented for some services to ensure a good level of performance for all users.

Rate limits are sometimes defined differently based on whether you're using the parameters to filter the output or not. For example service ID 2610 (Products) has an optional "ProductCode" parameter, if it's not provided then no filtering occurs and all results are returned (you're allowed to do this twice per hour), whereas if you supply the product code the results are filtered (you're allowed to do this 6 times per hour per product code).

Where a service is rate limited, if you call the service up to the limit, the API will refuse to process further requests and an appropriate response code will be returned to your application until sufficient time has passed. The table below gives details of these limits.

Rate limits for developers

Please note that during the integration phase with our API, developers can benefit from higher access rates than those stipulated below if required. The rates below are the standard rates once integration is complete and the customer is live.

	ID / API	Rate limit - not filtered requests Optional parameters are not used and therefore all records are returned.	Rate limit - filtered requests Parameters are used and therefore records are filtered

	ID / API	Rate limit - not filtered requests Optional parameters are not used and therefore all records are returned.	Rate limit - filtered requests Parameters are used and therefore records are filtered
GET	https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/505512040	2/24 hours	6/hour This is a licensed option not available to standard API users
	https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/505741351	2/24 hours	6/hour This is a licensed option not available to standard API users
	https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/906264577	Same as 2101
		Same as 2102
		Same as 2101
		2/24 hours	N/A
		2/24 hours	N/A
	New Q3, 2022	2/24 hours	80 times per hour
	New Q3, 2022	2/24 hours	80 times per hour
		6 times per hour	20/hour
		6 times per hour	N/A
		N/A	4/hour
		N/A	4/hour
		4/hour	N/A
		4/hour	N/A
		4/hour	N/A
		4/hour	20/hour
		2/24 hours	N/A
		4/month	N/A
		4/24 hours	N/A
		N/A	6/hour
		N/A	6/hour
		4/24 hours	N/A
		N/A	50/hour
		N/A	50/hour
		2/24 hours	6/hour
		2/24 hours	N/A
POST		300/24 hours
		300/24 hours
		2000/24 hours
		200/24 hours
		200/24 hours