Service Limits

Rate limits are implemented for some services to ensure a good level of performance for all users. 

Rate limits are sometimes defined differently based on whether you're using the parameters to filter the output or not.  For example service ID 2610 (Products) has an optional "ProductCode" parameter, if it's not provided then no filtering occurs and all results are returned (you're allowed to do this twice per hour), whereas if you supply the product code the results are filtered (you're allowed to do this 6 times per hour per product code). 

Where a service is rate limited, if you call the service up to the limit, the API will refuse to process further requests and an appropriate response code will be returned to your application until sufficient time has passed.  The table below gives details of these limits.

Rate limits for developers

Please note that during the integration phase with our API, developers can benefit from higher access rates than those stipulated below if required.  The rates below are the standard rates once integration is complete and the customer is live.



ID / API

Rate limit - not filtered requests

Optional parameters are not used and therefore all records are returned.

Rate limit - filtered requests

Parameters are used and therefore records are filtered



ID / API

Rate limit - not filtered requests

Optional parameters are not used and therefore all records are returned.

Rate limit - filtered requests

Parameters are used and therefore records are filtered











GET

2101 API Get

2/24 hours

6/hour

This is a licensed option not available to standard API users



2102 API Get

2/24 hours

6/hour

This is a licensed option not available to standard API users



2103 API Get

Same as 2101

2104 API Get

Same as 2102

2105 API Get

Same as 2101

2110 API Get

2/24 hours

N/A

2120 API Get

2/24 hours

N/A

2131 API Get

2/24 hours

80 times per hour

2132 API Get

2/24 hours

80 times per hour

2201 API Get

6 times per hour

20/hour

2202 API Get

6 times per hour

N/A

2310 API Get

N/A

4/hour

2311 API Get

N/A

4/hour

2320 API Get

4/hour

N/A

2321 API Get

4/hour

N/A

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/924778578

4/hour

N/A

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/505741347

4/hour

20/hour

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/924614735

2/24 hours

N/A

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/925040763

4/month

N/A

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/922353758

4/24 hours

N/A

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/505511994

N/A

6/hour

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/505675812

N/A

6/hour

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/925040732

4/24 hours

N/A

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/505741325

N/A

50/hour

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/505643056

N/A

50/hour

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/511213593

2/24 hours

6/hour



https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/927531036

2/24 hours

N/A





POST


https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/976551948

300/24 hours

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/976552011

300/24 hours

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/983924737

2000/24 hours

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/984285185

200/24 hours

https://visionsoftware.atlassian.net/wiki/spaces/VEDI/pages/976388195

200/24 hours

 

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