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There are four different log views you can look at


All of the options below are accessed from the navigation menu by selecting the relevant option on the menu within the Logs section

When you select any of those you will be presented with the standard navigation / search form, and generally this is setup for the current day or for inwards for the current day, you can change this to whatever you want to within the log retention period you have set see Admin Menu Functions

Setting your search parameters will display the results on the top right form.


this shows application notices which can involve modification of information and potential issues with the loading of incoming information. If you are missing something this is the best place to look if you can not find it in the history as it could have been completely rejected.

Complete rejections occur when the incoming data is corrupt or not formatted for import or even if an incoming request can not be identified.


This displays errors which have occurred, generally these are seen when we try to generate outgoing information, a problem with the report or email address or the data would show up in here, if your customer states they have not received something it is worth looking at this list to see if an error occurred at the time the system tried to send the data.


For those items we do load, they will appear in the history tables, we split history into INWARDS and OUTWARDS as this log can become very busy.


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