VPN Requirements

The VPN tunnel is required to provide us with access to your network and the printers on your network.

What is this used for ?

Key Printers are setup on the server to allow the server to print to those printers through automated services and is generally used for

• Bulk Pick Notes

• Labels (Rotation and Delivery)

• Picking Notes

• Delivery Notes

• Tasting Notes

• Parcel Carrier Labels

• Shipment Notes

Other Printing

Other items are printed on demand and can be sent to one of the server printers OR you can use a local printer which is mapped through your RDP session to the server.

VPN Setup

We utilise Watchguard and Cisco firewalls at our end and your tunnel will need to connect to this firewall

What do we require

VPN connections need a little bit of input from both sides before we have finalised settings, what we need from the customer to set this up is usually

• firewall make and model

• external IP address and subnet

• Internal LAN address and subnet

Sample Configuration 

We will then generally share with you the pre-shared key, and the details of the connection and security is always similar to the below but can be changed based on whether the firewall can adopt these settings.