SO - Warehouse Options

Warehouse Options Tab

This tab allows you to set optional items which your warehouse may support, and additional details they may require in order to process your order. This covers:

  • Despatch Services

  • Duty Payee

  • Pick Instructions / Gift Messages

  • Collection Details

  • Underbond Receiving warehouse information


This tab displays various fields that the warehouse may need to fulfill your requests. Some fields may be mandatory for certain orders. Where possible, the system is designed to ensure that the required data is entered, enabling the warehouse to process your order.

Warehouse Options Tab

Despatch

Field

Description / Explanation

Field

Description / Explanation

Delivery Service

If the warehouse offer various service levels, you can choose from them using this drop down. In general the “Standard Service” is the normal setting, but options include:

  • AM Delivery

  • Saturday Delivery

  • Home Delivery service

Default Warehouse Pick Group

This field is typically left blank, but the warehouse may request that you complete it. It is used to assist with picking, particularly when you have your own vehicles at the warehouse, allowing the warehouse to pick items by vehicle.

Area No

You can specify the Area No if provided by the warehouse. This is used for routing systems to specify a route number and is used for manifesting and planning purposes.

Pin No

High Security Pin - when the warehouse is using Vision Distribution with ePOD you can specify a high security 4 digit numeric pin code which your customer must enter before the delivery is left with them.

We always suggest you obtain a pin number from your customer, they are less likely to forget it.

Priced Delivery Note Required

This can be used for a number of functions and depends on the warehouse system being implemented.

  • Simple priced delivery note is produced instead of the normal delivery note.

  • It is used to indicate that a priced note is needed as the customer has to PAY ON DELIVERY.

 

Duty Deferment

These fields stipulate who is going to pay the Excise and Customs duties for this order. These will default from the Customer OR the delivery point and generally you would not change these manually here. Ultimately, if anything that is changed, it has to be correct or the order will be rejected.

We automatically verify that the code being used is not your own, and based on this, the order is adjusted to the appropriate VAT code. Consequently, the pricing reflects duty paid status, with the duty elements deducted.

The payment of Customs Duty is mandatory for standard Duty Paid orders.

 

Message Fields

Picking Instructions - These are messages you want to relay to the warehouse to aid their picking, so information on which pallet types, wrapping, and boxes would be contained here.

Add a Special Message - These are additional services offered by the warehouse, often referred to as a "gift card." This feature allows you to print a message on a card to include in the box before shipping, commonly used for pick and pack operations. Select the button to open a screen where you can input the details. If you're using API, this screen will display the information sent to VC, and the button will appear as "Edit Special Message."

Collection Details

This information is required when you are arranging the collection of goods from the warehouse. In the “Haulier Name” field, use F11 to find a haulier from your list of companies and select one. This action will automatically populate most of the fields.

Registration - This is the mark, registration or unique identifier for the vehicle or container (if known). It is mainly for security purposes to ensure that your goods are collected by the correct vehicle, you can however enter TBA or TBC in there but this reduces the overall security.

Collection Time - You need to specify this manually in 24HR format to inform the warehouse what time the goods will be collected.

Underbond Receiving Warehouse

If you have unchecked the “Duty Paid” field on the order header section, some order types require this to be completed such as

  • UK Underbond

  • Exports

  • EC Underbond

You will have these warehouses set up in your Underbond address table. Press F11 and select the receiving warehouse or registered consignee address (in the case of a private individual in the EU).

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