Questions

Open a ticket on the EDI support system, send an email to editest@visionsuite.co.uk 

General Overview & FAQ

Hopefully information below is useful when you are developing your system

Format

We use XML which is a structure designed to take into account all the functionality and fields available within the warehouse system.

Transmission Styles

Vision EDI is fully automated and is designed that orders flow constantly throughout the day, with one order for one transmission, not only does it keep orders flowing to the warehouse but it also stops delays at cut-off times when everybody tries to send.  The other additional benefit is that should you have a system problem at the cut-off the effect is minimised.

Where you are unable to have orders flow constantly then then you can batch orders but they must be sent at least every 30 minutes, this avoids a bottleneck at the cut off time.

We would not recommend combining all orders into a single transmission or haveing multiple orders within the same XML transmission.

The Vision EDI service normally operates 24 hours a day and 7 days a week.

Duplication of Document Reference

This field is your unique reference for an order.
You are responsible to not duplicate the sending of an order number to the warehouse.

Some warehouses have duplicate number checking swtiched on which will try to block duplicates but it is not always possible

Confirmation of orders processed

Vision EDI can inform you of new orders on the WMS.
You can configure this within the Vision CIS admin control panel or ask your warehouse
This contains orders which have been entered onto the WMS system. 

Repeating Product Codes or Rotation Numbers

Due to the complexities with picking operations, its impossible to achieve accurate stock shortages when the same product is specified multiple times on the same order.  If you need to do this then you have to specify the rotation number for each time the product appear, and you should not then repeat the rotation number.

Maximum Number of Lines

Warehouses can set this value however it will normally be set to 50 with some warehouses extending this to 100 lines per order and is dependent on whether the warehouse server can handle orders above this and whether the warehouse want orders with more than x lines.

If your order exceeds the limit, all we do is automatically split the order into two orders, each processed separately, there is no duplication of lines nor is there any manual work involved in doing this. 

Order by what

Customer can order by

• Product code

• Rotation number

• Batch number

• Product code / rotation number

 Note : You can supply a rotation number with or without a rotation line number, it is only required to state the line number when you have stocks owned by customer reserves.