09/02/2024 - Pages in this section are being updated for VW v6.10 and contain substantial modifications to the existing pages.

This set of pages explain how to set up a Customer within Vision Warehousing.

Some of the settings on this screen cannot be changed once you have saved the customer successfully. So please be careful when setting up a new customer or changing current settings.

This page deals with the header section and the options shown on the header part of the form. To view information on all the tabs, scroll to the bottom of the page where links are provided.

1 Pre-Requisites
2 Mandatory Fields
3 Customer Header Fields
4 Set Once Options
5 Footer Options

Customer Maintenance from VW v6.10

Each tab on the above form has its own individual page as there is considerable amount of detail required.

The links on the right will take you to the tab page information

Customer Maintenance pre VW v6.10

Pre-Requisites

To create a customer we assume the following have already been setup.

Analysis (if required)
Site
Goods In Charge By Line
Storage Charges
Warehouses
Country
Currency

Mandatory Fields

All mandatory fields need to be completed before you will be able to save the customer record.

In the header section the Customer Code, Site Code, and Customer Name are mandatory to fill in. In case you forget to fill these fields, an exclamation mark icon will indicate you to fill them.

The bonded customer option is a one-time-only setting option, once set it can never be changed.

Customer Header Fields

All fields in this area of the customer setup are mandatory.


Customer Code	this should be unique for this customer
Site Code	pick the site that this customer will be based, this stock holding account is unique for this customer in this specific site.
Customer Name	Full business trading name or if a private individual then their full name.
Customer Contact	High level main contact information. You can add other contacts through the Contacts tab

Set Once Options

The customer options (tick boxes at the top of the screen) are explained below :

Option	Details

Option	Details
Bonded Customer	If you have a customs or an excise warehouse, it allows this customer to hold stock which is not duty paid.
Has Reserve Customers	When you wish to store stocks within the account where those stocks (rotations) belong to other individuals. Each rotation will have a reserve customer associated with it. Learn how to set it up here → Setting Up Reserve Customers
Archive Customer	As you can not delete a customer from the system the next best option is to archive that customer. It stops any new stocks or products from being added but you will retain all the information for the customer.
Fixed Product Dimensions on Receipt	This allows you to carry the singles per case (SPC) figure on each rotation you receipt for a product. The product remains as the master record with no changes allowed. When placing an order the product master SPC is used to calculate the quantity of singles needed which is then applied to each rotation to fulfil the quantity required.

Footer Options

Button	Process

Button	Process
Print Label	You would be able to print the Customer’s address for a label.
Notes	This will allow you to add or view existing Notes for this specific customer.
Replicate	This will allow you to create a new Customer Account and it copying some of the fields from this customer.

The more obvious buttons are not detailed on the list above.

Due to the amount of information needed for each tab, separate pages for each have been added and can be reached by clicking on the links below