Communicating with HMRC
- Joe Wagner
- Alan Gilchrist
Submitting declarations
Clicking the ‘Submit’ button on the right side of the screen will take all imported declarations (visible on the ‘To Submit’ tab at the top) and submit them to customs, progress will be displayed on the screen.
Alternatively you can submit declarations individually, click the ‘Edit’ button in the grid followed by ‘Save & Submit’.
Declarations will move from the ‘To Submit’ tab to ‘Awaiting Response’.
Receiving updates (pull notifications)
To retrieve updates for submitted declarations, click ‘Pull Notifications’. The latest messages will be retrieved and your declaration statuses updated.
If a declaration has been rejected, it’ll be moved to the ‘Requires Attention’ tab.
If there are further messages to be received, the declaration will remain in the ‘Awaiting Response’ tab.
Otherwise if it’s cleared it’ll be available in the ‘All’ tab, which also includes declarations in any of the other tabs on screen.
Look out for any declarations which have the ‘Failure’ box in the grid ticked, this means the message received from customs could not be read. Clicking the declaration displays a ‘Reprocess’ button which allows you to attempt to reprocess that failed message which may or may not resolve the problem, if it does not then please report these to the support team at the earliest.
‘Requires Attention’ and ‘Awaiting Response’ tabs should always be clear:
Requires Attention - users must correct and resubmit these
Awaiting Response - users must check that HMRC provide responses to these and that they clear out, if they do not then contact customs as this could indicate a problem.
Viewing HMRC notification data
This is visible by clicking the declaration and then the ‘HMRC’ tab below (this is only usually available for declarations that have been accepted).
To see the customs duty value calculated and charged by customs, click the HMRC tab > Tax > expand ‘Type Code' A00 and look for the ‘Payment Amount'. This is likely to be zero if a quota / preference has been used, and the ‘Tax Assessed Amount’ will show what the value would’ve been if that wasn’t the case.
To compare the ‘Estimated Tax’ to the ‘Payment Amount’ returned by customs, use Reports & enquiries | CDS Import Customs Duties, we recommend this is checked regularly.
Querying CDS
Use the ‘Check HMRC Status’ button to connect to HMRC’s live system and return the Movement Reference Numbers assigned to your declaration and their information:
Multiple MRNs will be returned if the declaration has been rejected and resubmitted.
HMRC Responses
In a later version of Bond these numbers will be replaced with their description, in the meantime use the tables below to find the meanings of the codes returned.
Route of Entry Codes
ROE Code | Description |
|---|---|
Empty | Risking not yet performed |
0 | ALVS Involvement |
1 | Blocking Documentary Control |
2 | Physical Inspection |
3 | Non-blocking Documentary Control |
6 | No open controls |
ICS - Import Clearance Status
An expand section is below with all the potential codes which may be received.
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